Our Quality Promise
We inspect every print before it ships. If something isn't right when it arrives, we'll fix it — replacement or refund, your choice when eligible.
Returns & Refunds
Because every item is custom printed, our policy is straightforward. Here's when we can help.
Eligible for Replacement or Refund
- Damaged during shipping
- Printing defects or major color issues
- Wrong item, size, or design received
- Missing items from your order
Not Eligible for Return
- Incorrect size ordered — please use our Size Guide
- Change-of-mind or buyer's remorse
- Items worn, washed, or altered after delivery
- Minor color variation within normal print tolerance — see Print & Color Disclaimer
How to Request Help
Contact us within 14 days of delivery with your order number and clear photos of the issue. We respond within 1–2 business days.
Contact us to start a claim.